You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Luxboxz suggests using a traceable shipping couriers or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Please do not send your purchase back to the return address without first contacting us and receiving a return authorization number.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, are subject to partial refunds.